This section covers the most important standard procedures a client might need to complete during the set-up or active trading periods:
Further actions require logging in to your trading account.
Click on "View" of the main menu. A drop-down context menu will appear. Select "Withdrawals" of the menu to call out a "Withdrawal requests" window.
Right-click in the "Withdrawal requests" window to call out a context menu. Select "New request" of the menu to open an "Add withdrawal request" pop-up window.
The form consists of the following fileds:
Fill out the form and press "OK" button to submit or "Cancell" to abort.
Use the "Withdrawal requests" window to monitor your withdrawal request's processing status:
Attention: In the "Info" column important information may be placed such as: electronic transfer protection codes, money transfer reference numbers, as well as Backoffice notes in case of arisen questions or if your request has been rejected.