Argument solution
Confirmation documentation on performed operations over the account is in the form of a statement which is sent to the client every day, and also as the n the beginning of the month following the report. If there are no claims from the client regarding the statement of an account, it is considered to be confirmed.
If the client does not agree with a statement of an account, he must contact the Company () no later then 48 hours after recipt, with a detailed description of the problem and the number of the transaction. All the letters of complaint will be dealt with in a timely fashion.
|